TSplus Remote Support
Remotely connect to your client PCs and provide instant assistance
Simple and cost-effective remote support software
|Supported Operating System||Windows|
|Two-way desktop sharing||–|
|Perform administrative tasks remotely||✓|
|Clipboard, file transfer||✓|
|Secure Unattended Access||✓|
|Remote computer information||✓|
|Meeting scheduler||Coming soon|
|Audio conferencing||Coming soon|
|4K UHD remote desktop sharing||✓|
|Session recording||Coming soon|
|Reboot and reconnect||Coming soon|
|Branding options||✓ (client and web portal)|
|Connection Relay / Broker||On premises / self-hosted|
|Security||HTTPS tunneling, TLS 1.2|
How does our remote assistance software work?
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Try our remote support software
TSplus Remote Support has been designed to simply and cost-effectively help businesses to :
- assist and support their end-customers
- provide remote IT maintenance such as updating, installing and setting up tools and software
- remotely train your team or your clients
- work remotely
Yes, you will find all the information you need in our user guide.
Our remote support software is easy to deploy, but if you still face difficulties, feel free to contact our support team, who will be happy to help you.
Yes! Licenses are assigned to individual agents. The license is not attached to a device.
You will find all the information you need in this section of the user guide.
Yes, several agents can access simultaneously to the same client and share the session.
Instead of using a third party server as a relay to connect the agent and the client, TSplus Remote Support includes its own relay (broker). Once it is installed on your local network or hosted, the agent can connect to it and access the integrated Support Web Portal. From there, they can trigger several screen-sharing with remote clients.
Yes. Downloads and uploads can be performed either from the Agent or the Client side