TSplus Remote Support

Try the best value-for-money remote support software
The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant attended or unattended remote assistance to your clients anywhere, at any time.
  • Self-hosted
  • Perpetual licences
  • User-friendly
Download the free trial version of TSplus Remote Support (15 days, 5 support agents).
DOWNLOAD THE FREE TRIAL BUY NOW

Remotely connect to your client PCs and provide instant assistance

A secure, web-based screen sharing and remote control solution designed for today’s flexible support teams. Securely connect to remote computers, take control of their mouse, access files and applications, and troubleshoot problems — right when your employees and customers need help the most, anywhere, at any time.
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No third-party servers. Keep control of your connections!
  • Remote assistance
  • Screen Sharing
  • Unattended access
  • Fully browser-based
  • SSL/TLS encryption
  • Easy connection via a shared link
  • Self-hosted relay server
Download the trial version of the Ultimate Protection (15 days, 8 features).
DOWNLOAD TRIAL

Simple and cost-effective remote support software

SELF-HOSTED

A single Windows PC or server, hosted at the office or in the cloud, becomes the relay server and web interface for agents and end-users.

BROWSER-BASED

Once the relay server is installed, the entire remote support system is web based. A simple browser plug-in is all that is required to get started.

QUICK START

Configuration is straightforward, with internal and external network configuration options. Just log in as the Admin, set up your support team accounts, and you’re ready to start connecting to clients!

SECURITY

Connections are secure with SSL/TLS encryption, keeping the entire process safe for everyone involved.

1-CLICK CONNECT

Support agents generate a connection link for their client via the admin portal. Once the user clicks, the connection is established.

Main Features

Supported Operating System Windows
Attended access ✓
Two-way desktop sharing –
Perform administrative tasks remotely ✓
Clipboard, file transfer ✓
Chat ✓

Advanced Features

Multi-session handling ✓
Multi-monitor support ✓
Secure Unattended Access ✓
Client Database ✓
Remote computer information ✓
Meeting scheduler Coming soon
Audio conferencing Coming soon
4K UHD remote desktop sharing ✓
Session recording Coming soon
Reboot and reconnect Coming soon
Branding options ✓ (client and web portal)
Connection Relay / Broker On premises / self-hosted
Data Privacy ✓
Protocol Proprietary
Video codec VP8
Security HTTPS tunneling, TLS 1.2
Multi-Language Support ✓
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How does our remote assistance software work?

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Add an extra layer of security on your server

Get your remote support environment secure with TSplus Advanced Security – Ultimate Protection, which includes mission-critical security features.
  • Homeland protection
  • Brute force defender
  • Global IP management
  • Ransomware protection
Try TSplus Advanced Security for 15 days

Awards and recognition

See what our customers have to say

"The TSplus RDP application has enabled us to create a whole new SaaS division for our customers running on 10 servers with over 550+ simultaneous log ins. The software has been rock solid for the past two years. Technical support is superb, making TSplus the total RDP solution at an extremely affordable price!"
Kent Crabtree
President of Spa/Salon Manager Online
Setup professional remote assistance in 5 min.

Try our remote support software

Download the fully featured trial (15 days, 5 support agents) and test it now.
FREE 15-DAY TRIAL BUY LICENSES NOW

FAQ

Most frequent questions and answers

TSplus Remote Support has been designed to simply and cost-effectively help businesses to :

  • assist and support their end-customers
  • provide remote IT maintenance such as updating, installing and setting up tools and software
  • remotely train your team or your clients
  • work remotely

Yes, you will find all the information you need in our user guide.

Our remote support software is easy to deploy, but if you still face difficulties, feel free to contact our support team, who will be happy to help you.

Yes! Licenses are assigned to individual agents. The license is not attached to a device.

You will find all the information you need in this section of the user guide.

Yes, several agents can access simultaneously to the same client and share the session.

Instead of using a third party server as a relay to connect the agent and the client, TSplus Remote Support includes its own relay (broker). Once it is installed on your local network or hosted, the agent can connect to it and access the integrated Support Web Portal. From there, they can trigger several screen-sharing with remote clients.

Yes. Downloads and uploads can be performed either from the Agent or the Client side